Osvaldo Santiago, LMHC, LSW

About Me

Osvaldo Santiago is a dedicated Licensed Mental Health Counselor (LMHC) in the state of Massachusetts, where he proudly earned a Master’s degree in mental health counseling. His extensive experience in the mental health field spans over a meaningful period of more than 10 years, during which he has served in various capacities in both private practice and state agencies. Utilizing clinically tested and evidence-based interventions, he has had the privilege of helping numerous individuals enhance their lifestyles. This improvement is achieved by focusing on the individual and addressing behaviors and negative thoughts that significantly impact various areas of their lives. By thoughtfully combining Cognitive Behavioral Therapy, Acceptance and Commitment Therapy, Person-Centered Therapy, and Solution-Focused Brief Treatment, he provides clients with the tools they need to heal and discover balance in their lives. Osvaldo is committed to being sensitive to cultural differences, and he offers therapy services for clients who speak both English and Spanish, ensuring a wider accessibility for those seeking mental health support.

Osvaldo’s practice places a strong emphasis on the comprehensive treatment of a variety of mental health concerns, including depression, anxiety, trauma, and other related conditions that significantly impact mood, cognitive processes, and overall behavior. In addition, it is dedicated to addressing the myriad stressors that can negatively affect the mental health of LGBTQIA+, individuals, as well as those grappling with relationship issues, low motivation, self-esteem challenges, and difficulties related to personal confidence.

Online Therapy

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Telemental Health

It is the use of technology to deliver mental health services remotely. It allows individuals to receive therapy from a qualified professional without having to travel to an office.

Benefits of Telehealth

  • Enhanced mental health service access by removing geographic barriers.

  • Insights from a remote behavioral health expert.

  • It offers access for disabled, housebound individuals, or those who prefer home privacy. 

  • Flexible and convenient mental health care.

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Rates

$170 - initial session

$160 - 60 minutes session

$120 - 45 minutes session

For a free 15 minutes consultation:

Reimbursement:  

For individuals who possess “out-of-network” benefits, we provide a comprehensive and detailed receipt that can be used to request insurance reimbursement for the services rendered. This ensures that you have all the necessary information to facilitate a smooth reimbursement process.

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Insurance

BlueCross and BlueShield

Optum - Oscar Health/Oxford

United Healthcare UHC/UBH

Aetna

Harvard Pilgrim

Tufts

Cigna

Book an appointment

These are the steps to start your telehealth session:

  1. Request an appointment here and we will get back to you shortly.

  2. You will receive a welcome email to create an account on the secure Theranest client portal, where you can review documents and more. 

  3. After creating your account, you will get intake documents to review, fill out, and sign before your appointment. You can do all this, including signing, in the portal. 

  4. You can make payments in your account by entering your name and credit card details.

  5. You will be charged the full session fee before your appointment unless you use health insurance.  You will get an email when your credit card is charged. No-show fees will be charged the same way.

    If you're using insurance, complete this section in the portal; copays and deductibles will apply.

  6. To start your telehealth session with Osvaldo Santiago, LMHC, LSW, log into the Theranest Portal.

  7. Once you are in the virtual waiting area, please await for Osvaldo to join and give you access to the therapy room.  

If you have any questions, please do not hesitate to contact us. 

Osvaldo Santiago, LMHC, LSW
*Strict Cancellation/No-show Policy *
With less than 24-hours notice of canceling a scheduled session via phone, text, or email, the full fee of the session will be charged. 
No-shows will be charged for the full session fee.
Arriving 10 minutes or more late will be considered a no-show.
No exceptions.